Price Match Guaranteed

Lowest prices* & best services on everything!

*On the regular selling price of identical, in-stock & non-discounted product sold by other online retailers in Singapore. Terms & conditions apply. 

At aPetMart, we strive to bring the best value to you by offering the lowest prices and best services. By shopping with us, you can focus on finding the right products for your fur baby instead of wasting time and effort in comparing prices across several platforms. If you find a lower regular selling price on an identical, in-stock, non-promotional product at other online retail store, within 7 days of buying it from aPetMart, let us know! 

aPetMart will pay you the price difference as a gift card!

What qualifies?

We will match the regular selling price of an identical product of the same brand, size, model, color, version, packaging and quantity.

We will only compare against standard, regular, non-discounted, non-promotional and non-special prices.

We will match the price of products that are currently in-stock at our competitor’s store.

How to inform aPetMart?

1. Email us the following

  • Link of the product on competitor online platform. The product & the regular selling price must be visible.
  • Proof of your purchase of the same item at aPetMart, including order ID, item name & price.
  • Please email support@apetmart.com within 7 days of your purchase at aPetMart.

2. aPetMart Team will verify

Our team will verify if the criteria mentioned above is met as soon as we receive your email.

3. Receive a gift card

  • Upon successful verification of the claim, you will receive the gift card in through email. 
  • Please redeem the gift card within 30 days after issuance.

Term & Conditions

  • An aPetMart customer must make a valid non-refunded, non-returned purchase of items on aPetMart.com. The customer must follow the instructions above to submit a Price Match Guarantee claim online within 7 days of their corresponding aPetMart purchase.
  • Products must be identical, in stock, non-discounted and from another online retailer in Singapore.
  • Products of physical stores are not subject to the price match guarantee.
  • Price Match Guarantee does not include any Warehouse stores, concierge services, atrium promotions, trade shows, and special events or festivals.
  • Price Match Guarantee is only valid for identical products on www.apetmart.com. The regular selling price has to apply to an identical individual product in terms of brand, make, model, size, colour, version, packaging, and quantity.
  • If your comparable shopping would have been cheaper at the above mentioned grocery stores, we’ll give you the price difference in aPetMart gift card for those specific items’ regular selling prices. 
  • Price Match Guaranteed claims will be paid out in aPetMart gift card credits for future purchases only and expire after 30 days of issuance.  
  • Price Match Guarantee does not apply to aPetMart private labeled products. 
  • aPetMart doesn’t match special prices only available to certain customers – such as negotiated prices or prices for groups like account holders or club members.
  • Customer may submit Price Match Guarantee claims on as many eligible products as they want, but may not collect more than SGD100 in aPetMart credits from Price Match Guarantee claims per year.  
  • Price Match Guarantee does not apply in the event of a pricing error, typographical error, or other similar error if it is an error on the part of competitors.
  • aPetMart reserves the right to deny Price Match Guarantee claims that are being submitted to intentionally abuse or circumvent the intent of the Price Match Guarantee.
  • aPetMart reserves the right to change policy at any time.
  • aPetMart reserves the right to refuse any claims, that are dubious. or debatable